Industry Experts Gather to Showcase Latest Innovations at Insurance Business Innovation Summit in Sydney

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The Insurance Business Innovation Summit, set to take place on May 11th in Sydney, is one of the most anticipated events in the insurance industry this year. 

The event will feature two content streams, InsurTech and Claims Innovation, to explore the latest trends and innovations in the insurance industry.

The InsurTech stream will focus on how technology is transforming the insurance industry. Attendees will be able to hear from industry experts about how digital transformation impacts insurance companies and how they can leverage technology to improve their business operations.

The Claims Innovation stream will explore the latest trends in claims management and how insurers use technology to streamline claims processing and improve customer experience. 

One of the event’s key themes will be the importance of education in the field of digital transformation. The insurance industry is rapidly evolving, and insurance professionals must have the knowledge and skills to keep up with the pace of change. 

The event will feature a range of keynote speakers, panel discussions, and interactive workshops, providing attendees with a wealth of information and networking opportunities. Among the speakers are Daniel Lukich and Sofia Lemaitre.

Daniel Lukich, sales and strategic relationship manager for AAMC, one of Australia’s largest motor accident management services providers, will speak on intermediated claims versus direct claims and the need to bridge the gap between automation and customer service improvements. 

“Technology does play a role, though on its own it’s not the silver bullet,” he said. 

Sofia Lemaitre, head of insurance innovation for Flip Insurance, will discuss driving innovation to gain a competitive advantage. Alison Cameron, head of governance, risk and compliance for Youi, will focus on navigating regulatory challenges in a complex market.

“For me, the question about driving innovation to gain competitive advantage directly relates to one of the things that are exciting for me at Flip and that I haven’t done at other insurers,” Lemaitre said. 

The Insurance Business Innovation Summit promises to be an exciting and informative event for anyone involved in the insurance industry. With a focus on technology and innovation, the summit will provide attendees with valuable insights and practical strategies for improving their businesses and staying ahead of the curve.

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